PRIVACY POLICY

at zitozza, we respect your privacy and are committed to protecting your personal data. this policy outlines how we collect, use, and safeguard your information in compliance with the uk gdpr and the data protection act 2018.

WEBSITE hosting & security

our website is hosted by squarespace, which provides the e-commerce platform that allows us to sell our products and services to you. your data is stored on secure servers behind a firewall. for further details, please consult squarespace’s privacy documentation.

analytics

to improve our site performance and user experience, we collect certain data automatically through our analytics provider (squarespace). this includes:

  • device information: browser type, network, and device id.

  • usage data: pages visited prior to arriving at zitozza, internal links clicked, scrolling activity, searches, and timestamps. this data is processed in a de-personalised form to help us understand site traffic and activity.

cookies

we use cookies and similar technologies to ensure our website functions securely and efficiently.

  • functional & required cookies: these are essential for the operation of the site and allow you to navigate and use our features.

  • analytics & performance cookies: these are only deployed if you acknowledge our cookie banner. they help us understand how visitors interact with the site. you can manage your cookie preferences through your browser settings at any time.

customer accounts

when you create an account or make a purchase, we collect:

  • identity data: name and phone number.

  • contact & delivery data: billing and shipping addresses and email address.

  • transaction data: details about products purchased. this information is shared with squarespace to facilitate a seamless checkout and provide customer support.

EMAILS

marketing

with your express consent (e.g., via newsletter subscription), we may send you marketing updates. you can opt out at any time by clicking the "unsubscribe" link in any email. we use squarespace email campaigns to manage our mailing lists and you can review their privacy policy on their website.

service emails

if you have an account or an active order, we will send essential service emails (order confirmations, shipping updates, password resets). these are necessary for the fulfillment of our contract with you, and it is not possible to unsubscribe from these.

THIRD PARTY DATA SHARING

to fulfill your order, we must share your contact and shipping details with our designated courier and delivery partners. they are only permitted to use your data for the purpose of delivering your goods and providing tracking updates.

fonts

this website uses font files from google fonts and adobe fonts. to render these correctly, the servers hosting these files may receive information about your browser, network, or device, and your IP address.

your rights (GDPR &
UK GDPR)

regardless of where you are located, we treat your data with the high standards required by the uk gdpr. you have the right to:

access: request a copy of the personal data we hold about you.

correction: ask us to rectify inaccurate information.

erasure: request that we delete your data (subject to legal or contractual obligations, such as tax record keeping).

objection: object to the processing of your data for marketing purposes.

data protection representative (EU Customers)

our designated data protection representative is the EU
is alitera kft, hungary, 1188 budapest.
phone: +36 1 2944205 - email: iroda@alitera.hu

for any privacy related enquiries, you can contact us on postbox@zitozza.com or (for EU) iroda@alitera.hu